Ideas are promises

In my new talk, I share that I like to think of ideas as promises. The word “promise” holds dual meanings, each of which is equally valuable AND necessary to deliver positive outcomes. To hold promise means to have the capacity for excellence. To make a...

Designing Serendipity

Resources and references from my recent talk Designing serendipity: intentionally crafting our success From the Sky Down documentary OK Go: How to find a wonderful idea (Ted Talk) OK Go Sandbox: Inspiring tools for playful learning (website) The One Moment music video...

What Wordle can teach us about mistake tolerance

If you struggle to understand the very direct relationship between mistake tolerance and creativity, I often reference Wordle (and similar games) to demonstrate this. How would your approach (and attitude) change if you only got one guess? How about two guesses? How...

Why design systems fail

I got 99 problems but components ain’t one. (With respect to Jay-Z) I worked on my first design system back in 2006 (as a point of reference, the original iPhone launched in 2007, and the first iPad in 2010). At the time, I worked for a large enterprise software...

Talk: How We Get Wicked Good

Just getting ready to debut a new talk in a couple of days at the Spring edition of UX Camp: Home by the Chicago Camps crew (a great group of organizers – check them out!). Here is the talk summary: Did you ever wonder why so much of our work seems harder than...

How I make remote work work

Recently there have been a flurry of articles and tweet threads about remote work, perhaps because we are at the one year mark when it was forced upon most of us. It is likely no surprise that I have OPINIONS about this topic. The background: I have been working...